801 N. 500 W. Ste. 300, Bountiful, UT 84010

Frequently Asked Questions

How do I become appointed with Dentist DIRECT? Dentist DIRECT Dental plans are underwritten by American National Life Insurance Company. To request an appointment and a producer packet, please click here and complete the form. You can also call 1-866-696-6527 or email for more information. How do I obtain a quote?

  • Call 1-866-696-6527
  • Email

We will need the following (if applicable):

  • Current and renewal rates
  • Summary of current benefits
  • Census including employee zip codes
  • Employer contribution (voluntary or contributory)
  • Requested Plan Design

What is the turnaround for a quote? Most quotes for groups with less than 100 employees are returned within two to three business days. Larger groups that require an experience rating may take longer. What are the participation requirements?

Contributory Plans:

    • Two or more eligible employees enrolled, or 75% of eligible employees
    • Employer contribution of at least 50% of the single premium
    • Additional rate discount may be available for higher participation

Voluntary Plans: 

    • The greater of five or more employees or a minimum of 20% of the eligible employees enrolled
    • Additional rate discount may be available for higher participation

What do I need to submit to enroll a group?

What are the enrollment deadlines for a new group? Please submit your information by the 20th of the month prior to the desired effective date.

When can we expect to receive renewal rates and information? Renewal information is provided no later than 30 days prior to your plan anniversary date. Typically provided 45-60 days prior to plan effective date.

Can an employee change plans during the year? A group has an open enrollment period for 30 days after their effective date to enroll employees. After this period lapses, existing employees may only elect coverage after a qualifying event such as: marriage; divorce or legal separation; birth of a child or adoption of a child; loss of employment; new employment; or death of insured. Employees have 30 days after the qualifying event to elect coverage. Otherwise, they must wait until the next open enrollment period. New employees may enroll within 30 days of their benefit eligibility date.

What if a client has coverage under more than one dental plan at a time? Dentist DIRECT will coordinate benefits with any other dental plan. In determining payment, the total payment from both carriers cannot exceed the total allowable charge. Please call 1-866-696-6527 for more information.